=LDR  00000nam  2200000   4500
=001  INLIS000000000018810
=005  20241213034025
=035  ##$$a 0010-1224000181
=007  ta
=008  241213################g##########0#ind##
=020  ##$$a 979 442 148 0
=082  ##$$a 658.812
=084  ##$$a 658.812 SCO c
=100   #$$a Scott, Dru
=245  1#$$a Customer Satisfaction : $b cara praktis membangun hubungan yang menguntungkan dengan pelanggan /$c Dru Scott
=260  ##$$a Jakarta :$b PPM,$c 2003
=300  ##$$a x, 132 halaman : $b ilus ; $c 21 cm
=650  #4$$a Customer Service
=990  ##$$a 06039885
=990  ##$$a 06039886
=990  ##$$a 06039887