=LDR  00000nam  2200000   4500
=001  INLIS000000000018812
=005  20241216094014
=035  ##$$a 0010-1224000183
=007  ta
=008  241216################g##########0#ind##
=020  ##$$a 979 20 3241 X
=082  ##$$a 658.834
=084  ##$$a 658.834 IRA s
=100   #$$a Irawan, Handi
=245  1#$$a 10 Prinsip Kepuasan Pelanggan /$c Handi Irawan
=250  ##$$a Cetakan ke 2
=260  ##$$a Jakarta :$b Elex Media Komputindo,$c 2002
=300  ##$$a 170 halaman : $b ilus ; $c 23 cm
=650  #4$$a Customer Service
=990  ##$$a 150117489