=LDR 00000nam 2200000 4500 =001 INLIS000000000020263 =005 20250602025200 =035 ##$$a 0010-0625000005 =007 ta =008 250602################g##########0#eng## =020 ##$$a 979 408 441 7 =082 ##$$a 381.3 =084 ##$$a 381.3 YOE c =100 #$$a Yoeti, Oka A. =245 1#$$a Customer Service Cara Efektif Memuaskan Pelanggan /$c Oka A. Yoeti =250 ##$$a Cetakan ke 4 =260 ##$$a Jakarta :$b PT Pradnya Paramita,$c 2005 =300 ##$$a x, 86 halaman : $b ilus ; $c 21 cm =650 #4$$a Konsumen =990 ##$$a 06049972