=LDR  00000nam  2200000   4500
=001  INLIS000000000000856
=005  20180724140435
=008  180724|||||||||   |   |||   |||| ||   | 
=035    $0010-0718000856
=041    $$a id
=082    $$a 216
=090    $$a R 216 PIM II 2014
=100    $$a Lumingkewas, Vanny Theodore
=245    $$a Managemebn Komplain dan Pengembangan Tata Laksana Pelayanan Pada Sekretariat DPRD Kabupaten Minahasa Utara
=260    $$a Jakarta $b LAN Jakarta $c 2014
=300    $$a 27 hlm, lamp.
=650    $$a Pelayanan