Detail Katalog
ID: 19246Cover Tidak Tersedia
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Managing Quality Customer Service / William B. Martin
Pengarang:
Martin, William B.
Martin, William B.
Penerbit:
Kogan Page,
Kogan Page,
Tempat Terbit:
England :
England :
Tahun Terbit:
1991
1991
Bahasa:
eng
eng
Subjek
Customer Service
Deskripsi Fisik:
91 halaman : ilus ; 21,5 cm
91 halaman : ilus ; 21,5 cm
ISBN:
0 7494 0351 9
0 7494 0351 9
Nomor Panggil:
658.812 MAR m
658.812 MAR m
Control Number:
INLIS000000000018779
INLIS000000000018779
BIB ID:
0010-1224000150
0010-1224000150
Status
Tersedia di OPAC
Bibliografi Nasional Indonesia
Karya Tulis Ilmiah Nasional
Informasi Eksemplar & Metadata
Nomor Barcode | Nomor Panggil | Akses | Lokasi | Ketersediaan |
---|---|---|---|---|
00000021416 |
658.812 MAR m |
Dapat dipinjam | Perpustakaan LAN Jakarta | Tersedia |
Format MARC21 - Total 14 field
Tag | Ind1 | Ind2 | Nilai | Urutan |
---|---|---|---|---|
001 | _ |
_ |
INLIS000000000018779 | 1 |
005 | _ |
_ |
20241212093911 | 2 |
035 | # |
# |
$a 0010-1224000150 | 3 |
007 | _ |
_ |
ta | 4 |
008 | _ |
_ |
241212################g##########0#eng## | 5 |
020 | # |
# |
$a 0 7494 0351 9 | 6 |
082 | # |
# |
$a 658.812 | 7 |
084 | # |
# |
$a 658.812 MAR m | 8 |
100 | _ |
# |
$a Martin, William B. | 9 |
245 | 1 |
# |
$a Managing Quality Customer Service /$c William B. Martin | 10 |
260 | # |
# |
$a England :$b Kogan Page,$c 1991 | 11 |
300 | # |
# |
$a 91 halaman : $b ilus ; $c 21,5 cm | 12 |
650 | # |
4 |
$a Customer Service | 13 |
990 | # |
# |
$a 00084603 | 14 |
Penjelasan Field MARC21:
- 001: Control Number
- 005: Date and Time of Latest Transaction
- 020: ISBN
- 100: Main Entry - Personal Name
- 245: Title Statement
- 250: Edition Statement
- 260: Publication Information
- 300: Physical Description
- 650: Subject
- 700: Added Entry - Personal Name
Aksi Cepat
Informasi Katalog
Ditambahkan: 12 Dec 2024